Frequently Asked Questions

What sets Groovy Man socks apart?

We believe the smallest details can make the boldest statements. We carefully craft each design one pair at a time. The factory we engage with is vertically integrated, handling everything from yarn dyeing, yarn covering, and yarn texturizing to the final sock production. This commitment ensures our product reflects the high quality we demand.

What materials are your socks made of?

Currently, the socks in our capsule collection are made of 100% Supima Cotton, reinforced with Nylon / Spandex / Lycra. However, we have other lines coming up featuring materials from Australian wool to brushed Mulberry silk, so stay tuned for more.

What is your sizing guide?

We currently offer a single size designed to feel soft, secure, and comfortable all day:

  • One Size (Men): EU 40-45 / US (Men) 7-11 / UK (Men) 6-10 / JP (cm) 25.0-28.5
How should I care for my Groovy Man socks?

To ensure the longevity of your socks:

  • Machine wash in 30°C water.
  • Tumble dry on low.
  • Avoid wringing.
  • Store in a cool, dry area.
What is Groovy Man's commitment to social responsibility?

We partner exclusively with manufacturers who share our values, prioritizing traditional techniques and ethical production. Our factory is a member of and audited by external organizations in the areas of human resource management, environment, and safety. This commitment is formalized through participation and certification in internationally recognized standards, including:

  • Social & Labor Convergence (SLCP)
  • Higg Index
  • SEDEX membership
  • ZDHC certified (Zero Discharge of Hazardous Chemicals)
What are your shipping costs?
DestinationShipping FeeFree Shipping Condition
Thailand (Local)FreeAlways Free
Rest of the World15 USDN/A - We are preparing more offers. Please check back soon for updates

For the time being, we do need to charge for international delivery. We are working to reduce costs and our carbon footprint to make shipping cheaper, or free.

How long will it take for my order to arrive?
  • Local Delivery (Thailand): Typically within 3–5 working days.
  • Rest of the World: Approximately 9 working days, though this may vary depending on the destination country.
Will I have to pay customs or duties?

Any customs, VAT, or import duties are charged once the parcel reaches the destination country and must be paid by the recipient. We have no control over these charges as customs policies and duties vary widely.

What is your return policy?

For hygiene reasons, socks cannot be returned or exchanged.

If your items fall short of your expectations due to a fault, defect, or similar issue, we offer a Satisfaction Guarantee and will gladly send you a new pair.

How do I request a replacement?

To receive a replacement, please send an email to ping@groovyman.co with the following information:

  • Initiate the request within 14 days of receiving your order.
  • Your Order Reference Number.
  • Specific details and supporting information regarding the issue.

Still have questions? Contact Us